Welcome to STRAND Consulting - the service management specialists

STRAND Consulting is an international consultancy and training organization. We believe that service is the outcome of potential and performance. We help our clients, service providers, to measure and to understand the potential and performance of their service organization. We help our clients to manage and improve the potential and performance of service delivery. We help our clients on the structure, activities and output of their service department. A well-governed and well-run service provision adds value to the business of the customer. We believe in providing value-added services, as for our client as for ourselves. 

Service domains and best practices

Since 1997, STRAND Consulting specializes in the 'art' and 'science' of management of services.
We focus on:
- IT services management : IT help desk, IT operations, IT engineering, IT sourcing
- Facilities services management : FM help desk, FM operations, FM sourcing
- Financial services management : financial controling, compliancy (e.g. SOX)
We strongly believe in adapting and adopting so-called 'best practices' for process management, for quality management and for governance. We provide certifying trainings and hands-on consulting expertise on: ITIL V2 and V3, PRINCE2, ISO20000, CobiT, ISO9000, ISO27000 and other references.

Contact Information

STRAND Consulting is located in various european cities : Amsterdam, Antwerp, Berlin, Copenhagen, Paris and London; Our consultants and trainers operate world-wide.
E-mail post@strand-c.com
Head-office : Amsterdam, the Netherlands